Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact us at 346.980.8599 within three (3) days of receipt. You may also email us at concierge@bilalrehmanstudio.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

In-stock items normally ship within 5-7 business days after an order has been placed. Once an item has shipped, cancellation is not possible. Furniture, Custom and Special Order items cannot be cancelled. 

All purchases are final sale, and not eligible for refunds or exchanges.

You will be responsible for outbound and return shipping and delivery charges. Should a return be granted, a traceable return shipping method is required (FedEx, UPS, etc). Returns must be received in original condition and in the original packaging within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account. Shipping and Delivery Service charges are not refundable.